We called Action Appliance to fix our electric oven. They were able to send someone out within an hour. The repair man seemed nice. The problem ended up being with our electric outlet not the oven itself so the repair wasn't able to fix it. I like that he knew he wasn't able to fix it and didn't try a million expensive things. The service call was only $65, and would have been waived if he was able to repair the oven.