DO NOT ORDER PIZZA FROM THIS PLACE !!! The franchise owner "John" promised a simple replacement pizza for the soggy, undercooked and room temprature pizza I paid for. After 3 subsequent calls to complain and being promised I'd get a "correct" pizza, nothing has been done. John promised today (my third call) that he'd follow through with a letter to me after he blamed his staff. Come on ... take responsibility and maybe attempt recovery.This place is Horrible and I'm 100% convinced that the Franchise Owner, "John" is to blame. Not the staff. I've contacted the Corporate Office about the lack of follow through and disengaged attitude of "John". What a joke over a $20 pizza.