I'm been here numerous times and received *okay* service, but this last time it was just terrible! Typically I'm there to meet clients as Starbucks is generally a nice place to do so in a quiet, relaxing atmosphere.
Let's start by saying my name is Morgan. Yes Morgan, a unisex name. I am a girl and have known many Morgans both male and female. I've even run across a few unscrupulous business people who question if I am really Morgan (generally for credit cards, banks), however while they sound skeptical and ask more then the typical security questions, never, and I mean never, have I been so horrified and embarrassed as I was in this Starbucks. Nor have I ever met someone quite so ignorant and rude.
The other day, I went into the Starbucks with clients and when I handed my card to the cashier, he asked if 'he' was with me. When I replied "he?" the cashier continued to look around us (a group of females) and ask where was "he, Morgan". Apparently 'he' needed to be around to show his ID. My jaw dropped! I replied that I am Morgan to which he looked at me skeptically, sighed, then brashly stated that I needed to show him my ID.
Last I knew the appropriate way to handle this situation would have been to politely ask for my ID, not to assume (ignorantly so, mind you) that I am not the person on the card because, well, Morgan must be a male only name! More over, once he knew that I was in fact Morgan, being rude beyond that point was just uncalled for and unprofessional on so many levels. Worst yet, he never apologized, you would think for that much he would have. Nope, nothing. It certainly left a lasting imprint on my clients which had a few (mind you highly embarrassing) chuckles at my expense.
Thanks for the laugh. Guess I'll find somewhere else to waste my money.