I bought a laptop from here less than a year ago, and within the last six months, I have had to bring it in for service four different times, each time having to have my computer sent off for two weeks, and tomorrow I have to bring it in again for the same problem. Every time, they have had to reset my computer and I lose all of my data, not to mention I have received my computer in worse condition than I left it. I am sure I am not the only person who feels this way. Be advised that if you buy electronics from the store, they may not be in pristine shape. The customer service is not very good either, so be careful when contemplating buying something from this store or visiting the geek squad within.