I was so scared to use them because of the reviews especially since I needed cupcakes that were both gluten and dairy free. But I made a good choice. I called for 30 chocolate cupcakes with a simple white frosting and coloured sprinkles of sugar.
I was expecting cupcakes that tasted like cardboard but that wasn't the case. They were quite good but tasted better the next day. My friends really liked them and were asking about where I had gotten them, etc. and I told them.
They were also really good with taking my order over the phone and asking all kinds of questions for creating what I was looking for. They were also really good with having them ready for 9:00 on a Sunday morning. When I arrived, they were all ready in a pretty bag with a purple ribbon. Pricey, yes, but well worth it and great customer service. I will go back.