Met Allison a few months ago and she not only corrected my colour but the cut as well! Allison has made me enjoy my hair again after a few years of continuing dissatisfaction. Great cuppa tea made by the awesome owner Tracy today (though not as good as Reid's tea!) Just kidding!. They will NEVER push products on you, only give you advice and suggestions and recommendations...... I appreciate that very much! You cannot go wrong with Element 5 and their services! You guys rock and I love you!