Z PIzza - wow you let me down!!
We eat zpizza somewhat regularly, Not my favorite but the wife likes it so if we are having pizza this usually it.
In phoenix for business, went to grab lunch at the 53 West Thomas location.
Service: the service was ok, a young man that was very eager to help us took our order quickly.
Order: I ordered the California salad, trying to eat light for lunch to combat the 118 day heat of the day. The order came out quickly and they called my name.
I picked up the food and after a quick glance..realized there must be a mistake. I think you gave me a side salad I mentioned to the manager. He looked at the salad and stated no that's the California salad. I mentioned the price as a question.
"This is 11 dollars?"
His reply "no, wait did you get a drink?"
Me "yes"
Mgr "then yes 11"
The salad contained roughly 1.5 cups of mixed greens, 4 slices of cucumber, 1/4 of an avocado, 2 narrow slices of tomato and a few black olives. Easily contained in a side salad bowl.
I didn't want to make a big issue out of it, but I did advise him this seems like a very high price for a very small and plain food, and that zpizza may get the better end of the deal today, it would be my last visit.
BTW Mr. Manager - you probably shouldn't serve customers very small portions and then justify the price and the portions while holding your personal salad that looks like it would fill the grand canyon. You should treat your customers the same way you treat yourself.
My co-worked also felt the same way, to the point he had to pick up lunch two on the way back the office.