Discount tire always provides great customer service. Today the employee that helped me I believe his name was Kelly, was amazing, I think he may be the manager? He explained all of my options and also went out of his way to talk to me about ways I could save money on getting my brakes replaced. I could tell by the environment in the store that the employees genuinely care about their customers. A clear culture of customer service in this store, I won't go anywhere else.