Worked with Thad. Very nice gentleman, not out to sell anything, just to do his job. Had a job quoted at well over $3000 by Sterling Services (horrible company, both their plumber and A/C guy were incompetent and very rude) and Thad got it done for $775. For the price that Sterling was going to charge us, we almost could have replaced the entire A/C unit. Thad got in and out within a few hours. Repaired the same day and was extremely respectful. I would (and will) recommend him to anyone!