The situation here has gone from bad to dismal. It can always get worse.
(Case in point, for those familiar, it hasn't hit South Side Get Go's low standards just yet. It's not as bad at THAT Get Go. Close, not quite there. )
I'm just going to make this review as simple as possible.
Working grab and go cooler - Nope, it's been broken for over 4-5 months at least. No fixing it or replacement in sight.
Staffed correctly- Nope. Don't count on getting a made to order item. Often the counter to order food is not staffed. So it's closed. At times one person is working the entire store. That seems completely unacceptable.
Guards- Yes. Yet one has wonder, Are guards there for the staff or customers?
Working Pumps- Not exactly. Every single pump has a broken receipt machine. One has to go inside to get receipts. So w/ staffing issues, it adds to the checkout line.
Get Go Specials, Promotions etc stocked- Nope, rarely, or never. Don't expect for the items the app entices you to come and get to be there. They're not.
RedBox- Broken each time I've tried to use it. Well, not every time. I got a dvd once. Couldn't return it of course.
Overall this location is just shocking. Well, not shocking sinceI regularly use the South Side but rather, dismal in a cramped corners kind of way. I feel extremely uncomfortable entering the store since it's understaffed. This store needs to be staffed correctly. Machines must be fixed.
The good thing about the broken machines is that it keeps an ongoing line at checkout. It is reassuring that the store is always backed up with customers trying to check out. That way, as a female customer you won't ever find yourself alone with anyone working there who is an offender.
Corporate needs to give this store the keys for success. It is obvious they are missing.