Stay away!!! These guys, particularly in the "service" department, are a bunch of clowns! Whenever they tell you car will be ready at a particular day and time, be prepared to wait anywhere from a few hours to several weeks to get your car back. No joke. These guys have no idea what they're doing when it comes to any kind of 'difficult' mechanical job and for the basic, routine stuff, they'll screw you around with endless broken promises about when your job will be ready, they won't take responsibility for anything that might go wrong - and it usually does with these doofuses - and they'll never call you to provide any kind of update. Be prepared to chase and chase and chase. I'm currently in the process of contacting Hyundai head office with an official complaint about Downtown Hyundai, as the dealership "management" has been completely unresponsive. What a horrible experience!!