I wouldn't even come here if I were DEAD!
While every family will need a mortuary service at one time or another, I would not suggest coming here because the experience will be somewhat mixed for the grieving family. Yeah, you get a bunch of information about what they can do for you, what you can do, when you can say your goodbyes, etc... but man oh man, the experience is pretty much like the negotiation room at a car dealership.
Richard Giffe, who works with the customers is very informational but trust me, it's downhill from there. He was ridiculously insensitive when asking questions about the deceased and talked really loud AT us, not to us.
I unfortunately have had to meet Richard more than once. At my uncle's funeral last year, he stood at the podium and said "I don't speak Chinese but I do know sweet and sour pork". WTF?!
If you unfortunately need a mortuary, skip this place... Don't believe me? Check out this article in the Arizona Republic.
http://www.azcentral.com/news/articles/2008/05/18/20080518priceofdeath0511.html#comments