I just found my new BMW shop. These guys were very personable and knowledgable. I dropped off my car and picked it up an hour later and they treated me like I've been a customer for years, even greeted me by name. I got a full OEM oil change in the $80 range and to my surprise they gave me a 10% discount for being a first time customer.
I also had some questions about some noises coming from the engine bay, they looked it over free of charge and I left with several quotes and options. I left feeling confident that they are trustworthy and knowledgable. Over all it was a pleasant experience and I'd recommend them if you looking for a BMW shop (Mercedes too I think). They've gained my business, I'll be going back!