This is definitely the worst landscaping company I have ever dealt with. It started off nicely as they got me a quote promptly and they had a very competitive price but it was all downhill from there.
Firstly, they don't show up when they say they will and they do not call or e-mail to tell you this. I suppose this should have been the first sign of trouble but I kept being patient with them and they finally did show up one day.
The next problem was they didn't trim the trees in the manner that I specifically asked for in writing. What made this even worse is on their own website they say that trimming in the way they did my trees "can cause added stress to the trees". Fortunately, I arrived home and they had only butchered four of the ten trees.
The last problem was their clean-up was atrocious. They did take about 80% of the debris away but when you have 10 trees being trimmed, leaving 20% of the waste behind is a lot of stuff for me to pick up! My pool looked like a storm had hit but it was all large items that would have been easy to simply pick out if they weren't so sloppy and lazy. I cleaned up my yard and pool myself because it needed to be done right away. The alleyway behind my house was also a disaster area and I complained about that. It took them a month to claim that they had come to take care of that but I have before and after pictures that show the exact same piles of stuff in the alley. So on top of doing a horrible job and never returning to fix things they lie about returning to fix things. They did give me a price break but that was only because I refused to pay for the work that was done wrong or wasn't done at all.
Don't use this company but if for some reason you do, do not pay in advance or you may be sorry when they don't show up/don't do the job right/leave a mess behind etc. In retrospect I would have been happy to pay more to a company that would have done things correctly rather than me having to spend half a day cleaning up after them and the stress of having to deal with dishonest people.