I don't know why I stopped coming here (oh fastmed opened it was closer and right next to my pharmacy, don't go there they are a joke) they always have PA or doctor on staff they get you back fast and they go by how Ill you are not necessarily by appointment as an urgent care/ emergency rooms protocol goes. They have a nice triage area. They understand you are sick and want to be in and out as fast as possible I will continue to go here and bring my children too!