So I'm like a guy on Queer Eye for the Straight Guy - Wanted to "change up my look" but had no clue whatsoever. Called up Pam and told her I wanted to bleach out my hair. We discussed the ins and outs and made an appointment. Pam is simply awesome. She's a straight shooter and will tell you like it is and then proceed to apply her years of experience into getting the job done right. Like I said, I was fairly clueless about how radically dying one's hair can turn out one way or the other depending on the what you have up top walking in. Things can go south apparently. Anyway I am SO HAPPY with the job she did, and I really don't think anyone else could have matched her skill and expertise. I am now a loyal customer!