I give this shop 5 stars on everything. Jeff and Jake were very helpful in putting together a cage for my green iguana. But their wood logs had spider webs in them and I didn't trust using it and some screws broke on it! I called to tell them and they told me the wood log with webs was fine to use and that my iguana would just eat the spider or whatever was in there -__- so anyways I left that wood log in my garage which was disappointing although it was a great experience I'll only go back if I really need something from there and I can't find it anywhere else