Staff is very friendly - made a specialty recommendation for me when I told them it was my first time in. I got an iced London Fog which is nothing short of delicious if you're in the mood for something out of the ordinary!
Drinks are served in real ceramics/glassware if they are for dine in, which is always a plus for me. Additionally, the atmosphere is light and airy. All the outside seating was (unfortunately) taken, but the inside was bright and had lots of natural light.
Will return when in Shadyside next!