Upon entering, you will be greeted right away. Every section had their own sales person which can answer and assist you with those items in that particular area. This Gucci store is bigger than the other ones I've been to and had an amazing selection of pretty much everything on catalog. Unfortunately, they didn't carry the item and color I wanted from the one I wanted online because it was just released. The salesman that helped me was, Lorenzo, and he was extremely helpful and friendly.