Amazing! I was in town visiting and I was in desperate need of a massage, my neck and shoulders were killing me for about 2 weeks. So as always I YELPED a massage place and came up w/ Hand & Stone. I checked out the reviews and it looked OK so I gave them a call.
I got an appointment the same day (it was a Wednesday night). Once I got there I found out because it was my 1st time the 1hr was $39, score!
My Massage therapist that evening was Stephanie, she was very sweet. As far as the massage, she was amazing, she pretty much spent the entire hour working on my neck and shoulders. When she finished I felt so much better.
As far as the "Preferred" program mentioned in another review. If you would like to be part of the program they will charge you a lower rate for your massage (or facial) and it will automatically be charged to your credit card once a month. No sign up fee, no fee to cancel, and massage (or facial) roll over to the next month if you don't it that month. It pretty cool if you want a massage once a Month.
HOWEVER- you DON'T"T have to be part of the preferred program to get a massage.
Overall this place was great and everyone was very friendly. I will probably make this a regular stop each time I'm here in phx.