Service guy never showed up. I scheduled an 8am sharp service call. At 8:15 I called to confirm the service call. Sales called Serviceman, who reported he was stuck in traffic. He would be at my place in 25 min (9:45am). 10am began a back and forth with Sales. They said Serviceman was outside. Nope. They said Serviceman knocked on the door. Nope nope. They said Serviceman was driving around the complex. Nope nope nope. I confirmed the address and the unit number. Bottom line, Serviceman had other things to do!