Great service, but the tea was nothing special. I first ordered the Iron Goddess milk tea with tapioca, which was a stronger black tea than the classic milk tea. The tapioca was soft, chewy and delicious, but the tea was watery and too bitter. The folks behind the counter kindly replaced my order with a classic milk tea at no charge - so A+ for service! Unfortunately, the classic milk tea was also on the more watery side, and to be honest I think the "pearl milk teas" at Chatime and Coco taste better, and cost less. Also, it turns out that the tapioca is not hand made at this location, which was one of the draws of The Alley vs other bubble tea places, and they're phasing that out at The Alley's other GTA locations. Decent bubble tea, great service, but I probably won't go back.