So far no good.
We rented this think months in advance. When we called the day prior to get pickup time they set us at 130pm! This caused us to lose our first campsite reservation and the kids first day of their trip!
When I called to see if I could come in early they said no only my reserved time. I get to the facility and 3 families are allowed to check in in front of me with no appointment time. Needless to say I stood in line an additional hour before I was taken care of!
Update
Ok, so I originally had given them 1 star due to my pickup experience. However the rest of the trip went trouble free and the rv ran fine.
The turn in was fine, took less than 30 minutes and Frank was a huge help at the end of the pickup and at turn in. In spite of the little trouble with my pickup Frank is a huge asset to this place! He's thorough and fast!
Thanks for the help!