After having multiple bad experiences with Animart, I came to PetSmart hoping for some help on my new fish tank. The guy that helped me out told me completely different information than I heard from Animart, but it was actually very correct and helpful information. Animart told me to do a 50% water change after my fish had died, where as the guy at PetSmart told me to just leave it be because all water has to go through its cycle and if I do that large of a water change I would just be screwing myself over and making it take longer. He told me to bring my water in to get tested and we could go from there. I brought my water in and it was fine. He told me about some different fish and which ones would be good to start the tank because they are sturdier and more likely to make it through the cycle. He also sold me a little plant that feeds off of the bad bacteria in the tank. This was about three weeks ago. My fish are still doing fine, my tank is doing great, and I am incredibly happy with my service from this store!