We come here quite often for dinner & happy hour... but this last time visit was horrible. Our server was very rude and disgusting. He belched a few times in front of us as he was getting our order and when he took our plates. After he took our order he wouldn't put it in right away he went to talk to his friend at the front. We would have to flag him down if we needed something & even then he forgot to get it and we would ask the guy serving us water, which he did a great job. I don't like going somewhere and paying good money to this kind of dinner. I don't like writing negative reviews, so I spoke with the manager there and told him what happened. He apologized and said he would like to send us a gift card for the inconvenience, which was such a sincere gesture, if it happened. Well it's been 6 week, and nothing. Thanks for the bad service and thanks for the empty promises. Won't be coming back. Btw this is the new location in downtown.