Went to Popeyes tonight for the first time in FOREVER. Never have I been treated so disrespectfully at an establishment. We picked up our food, got home, only to realize that they had gotten our order completely wrong. No big deal, people make mistakes. We gave them a call, and they told us if we drove ALL THE WAY back there they'd get what we were supposed to have gotten. THEN they tell us that they are out of what we originally ordered. So my boyfriend and I then tell them we want a refund for the difference of what we got and what we were supposed to have gotten. This girl then tells us she will go get her manager.
As we were put "on hold" (she literally just places the phone down as her and her employees are laughing and giggling up a storm) and 10 minutes later, no manager has gotten the phone.
after the ten minute hold, no manager came, and we were hung up on. Tried calling again, and no answer.
NEVER WILL I RETURN TO THIS ESTABLISHMENT. and I will be warning everyone about what has happened today.