Doug is a true craftsman. Doug is meticulous in his work and actually cares how things look long term. Doug takes the extra time to explain the issues, form a plan to resolve the issue. In addition to that, he kept his original bid quote with a few minor complications. Doug is a very honest person. He was upfront and didn't sugar coat things . We had several people come out for quotes on the work. By Doug's own admission, he isn't the cheapest but he definitely does quality work. Doug completed the tasks in a reasonable amount of time and was accommodating to my family and schedule. Doug also went through the hassle of teaching me how to do the repairs so that someday, I wouldn't have to call anyone else for that. Doug was very polite and personable. I wouldn't hesitate to call him back.