My experience with Coulter Cadillac was horrible. I am so upset at the poor customer service I received. They found a screw in a tire and patched it while they were in there fixing a recall... HOWEVER today (a few weeks later) we went to replace 2 other tires with Discount and they told us Coulter had patched OVER the screw and now we needed to replace that tire as well. When I called to speak with the service manager, John Thorne, he was extremely rude. He denied that they would do that and every time I tried to speak he would interrupt me. (SO extremely rude!) I tried to ask questions regarding their procedures multiple times and he would not let me talk. I was so frustrated and now we're having to immediately replace an expensive tire that we do not have in our budget. He kept telling me that its probably a plug they put in when they patch a tire. WELL I'm PRETTY SURE that Discount tire knows the difference between a plug and a screw they patched over. We are taking the tire back to Coulter to address it and we will see how it is handled from there. Do yourself a favor and GO ELSEWHERE!