Waited 10 minutes for a mocha frappe. Nobody came to talk to me about what exactly it was I was waiting for or apologize for the wait. He handed me the drink and I asked "what was the wait for?" He slammed the window in my face and ignored me. I beeped my horn and he continued to look up at the screen and ignore me. I would've sat and waited for him to have to acknowledge me, but I was late picking my son up from school. I drive by every day. I will never stop again. I also tried to call - no answer (surprise, right?). And these people want $15 an hour?