I picked this hotel as our "splurge a little" hotel when we were staying in Madison. What I got for my money was very nice, but could have been a just a little better. Our room was facing the highway, not the lake, which was a bit of a bummer. The front desk staff was very friendly and helpful. The room service was fast, friendly, and brought me a corkscrew and a couple of wineglasses for free. The room was a bit smaller than expected and the bathroom door made an awful loud sound when closed, no matter how softly you closed it. There was no mini-fridge, which would have been nice. The climate control in the room had no "fan only" setting and I am the type that sleeps with a fan all the time, but aside from that we were very comfortable. I was very satisfied with the cleanliness. The shuttle service was an unexpected perk, and the driver was very nice. Had we stayed longer we would have taken advantage of the pool/jacuzzi which I did not have a chance to check out. There was also a bike rental right in the parking lot, which is one of my favorite things about Madison. All in all it was a nice hotel at a nice location with some nice amenities.