I kind of laugh a bit as I read other reviews on how bad US Scare (I like to call them) suck! Yes, you have the rudest gate bitches I have ever had to deal with. This is my second time (I am now 0-2) for missing my connecting flight home and the rude women at gate B1 today were so rude again. Not a sorry till I got to the customer service desk but that too was a bit condescending. If you hate your jobs that bad then go pick fruit. You might even shed a few pounds too. Pleas folks, do not fly US Air through Phoenix.....EVER!