This review is for the Three10 restaurant and not the rest of the RecRoom.
Where to start, right from the host desk they were unorganized and understaffed (poor management) then you are taken upstairs which has a neat view of the place but that's all that's good about it. It feels like being in a cafeteria and for some reason they thought putting a ping pong table up there was a good idea so you spend your meal being hit by stray balls and having strangers roam around and under your table hunting for said strays.
Then there's the service, horrible. Our waitress was MIA most of meal and when you did spot her, she did everything to avoid you and eye contact. I ordered an appetizer but that never showed up until the main course and refills were wishful thinking.
I wouldn't recommend planning on eating here, more of a place to go if your already there and get hungry.
This was quite disappointing as I've been to the Toronto location many times and absolutely LOVE IT, but this place really let's down the RecRoom brand.
The food was good and that's what the two stars represent, but had to deduct 3 for service, atmosphere, and just overall poor organization