This review pertains specifically to Darren in the Parts Department.
After doing some off-roading, my F-150 dropped a clip/bolt assembly that kept one side of the skid plate in place. Based on the parts diagram, Darren ordered the correct replacement part, but when it arrived, it was a different size than the original part.
So Darren climbed under my truck to check it out, researched the issue, then ordered the correct parts. He called me when the parts were in and even offered to help install them.
It's highly unusual to find such excellent service from any retail operation, much less for a sub-$15 sale.
Thanks, Darren, and well done!