We booked a friends surprise birthday to go for foot massages and then nearby for dinner. When we arrived, they told us that the person who booked the appointments wrote down the wrong number of guests and they could not accommodate us all. When we had called to book, they told us that they only have 4 chairs in the room and since we were 5 people they said they would move in an extra chair- so it is hard to imagine that they screwed up the number of appointments. That being said, all they had to offer us was a sorry. When we were not happy with that, the receptionist called the manager who offered us a minuscule discount if we came back another day. That's bad customer service! Maybe they should change the name to unhappy foot massage. We will not go back there again!