The patience of the staff and doctors cannot be overstated. The clinic treats patients who most other clinics would not allow on their premises. Often there is a wait - the new doctor has reduced wait times. The problem with being on the front lines of opiate addiction is that it brings a crowd, well frankly that lacks patience and politeness. Dr. Reddy did his fellowship in Boston, and could have practiced anywhere. Thankfully he is here t9 help in an area where opiate addiction is rampant.