I've been interested in a quality bike for some time now and wanted to check out Trek since I see their name everywhere major cyclists race. I stopped in to this location awhile back and wanted to try them out, get information and see what was available.
Well, I was promptly greeted and asked a series of questions that would tailor my likes and wants with the proper bike. After narrowing down the choices, I settled on a hybrid bike...it was crazy ridiculously priced high. However I knew I was buying the name, quality, warranty and service all of which were important to me, not just price alone.
To date after many months, I can say I'm truly satisfied with my Trek as I was the first day I purchased. The sales staff was wonderful, knowledgable, and very helpful to a novice like me. I would highly recommend Trek of Charlotte and if price is your only deciding factor and not quality or accommodating staff then this isn't the place for you.
There are bike shops for you, but you'll soon find they don't compare to Trek.