Totally forgot to Yelp about the Star Trek Experience during my recent trip to Las Vegas.
My friend and I, both Trek fans, decided to spend the day here. We get there and made our entrance. I do have to say that it was impressive. You could spend hours reading everything in this cool museum filled with all these Star Trek artifacts.
Me, I was snapping pictures on anything related to Star Trek: Voyager. (The best of them all! Na-na na-na boo-boo!)
So, if everything was great, why the 2 stars? Well! The rides were just not Deaf-friendly. Most shows have scripts ready for Deaf people or at least, provide interpreters. And those that don't provide any kind of accommodations, we'd either get a discount or get our money back. My friend and I suffered through one of the shows (the Borg show), missing out on everything. Although, the 3-D (or rather 4-D) stimulations were interesting.
After the show and a look-through the gift shop, we headed back up the front to get our money back, even if it was partial. Oh no, they wouldn't even dare think about refunding our money. They were dead set on the non-refundable policy, regardless of what may come. Even the manager wouldn't even consider our request.
So, that just left a bitter taste in our mouths of how these people at the Star Trek Experience were not understanding or even willing to listen to our experience. Blah!
For fun, I suggest you check out the Cirque de Soliel shows...