I have bought two bikes from Blackfoot as well as many accessories. My sales experiences were good. Always had knowledgeable and helpful sales staff. The clothing accessory guys were awesome. Always took time help me and gave me a discount. I see many bad reviews on this site. I have not had any problems. My focus has been to get the bikes and parts at prices that are reasonable and with good service. I have not been disappointed. No major issues to report..