NEVER book this place for a large event or gathering if you expect to have any communication with them at all.
Back in December of 2016, I reached out to book this venue for my wedding reception to be held in September of 2017. It took a month of us pestering them before we were able to sit down, talk details, and pay a deposit. We gave them a pass on their initial slow response rate because Christmas is a busy season and we were excited at the prospect of having our reception here.
Fast forward to June 2017, when we were told to contact them about confirming the details of our wedding. After several unanswered e-mails and phone calls spanning three weeks, we showed up in person expecting a reasonable answer as to why they decided to ghost us and completely ignore us for a month. Unfortunately a new employee had to deal with us, as the owner Michael was either to cowardly to face us in person, or couldn't care less about our business (after we already paid them $800).
We eventually got our money back after threatening to report them to the Better Business Bureau, but the owner has still not acknowledged us, or the fact that he screwed us out of a venue and wasted months of our time. Now we're left finding a new venue less than 3 months away from our wedding date, and Duggan's probably couldn't care less that they've put us in this position.
They don't even deserve the one star I've given, and I don't feel even close to being compensated for the time of ours they wasted.