Enjoyed this place quite a bit during our visit. Had some different dim sum, like the pea shoots. Family place, quite reasonably priced. We found the service attentive, albeit a bit of a language barrier, (which we count as a positive in any international restaurant). Ordered 2 waters, received one. Otherwise, nothing bad. Family atmosphere, good food, friendly staff. It's quite large, so I can understand depending where you are sitting, may be hard to get service. We had no issue. Manager, or owner, as well as waitress came over several times to see if all was good. If we lived here we would be regulars. Bit surprised on the lower ratings, so I am rating based upon the fact we haven't tried the other dim sum places, but comparing to home.