I've only gone here one time, but so far so good. Last week I came in on a Monday to drop off two tops with beads on it so it required extra care and the lady that helped me said they'll have to do it by hand to not ruin the beadwork.
Luckily there was no line! I told her it was my first time there and it made me feel good knowing it's an eco-friendly place. The process was easy. Since t was my first time there she took down my contact info and gave me a receipt. The receipt didn't have the cost of the garments just the bar code for them to find it when I come back to pick up. I made sure to ask and it was $6 each top so a total of $12. Not a fan of being surprised when I pick up. That's reasonable considering it's going to be handled by .
They have a convenient drive-thru pick up. So just drive to the right of their building hand then your ticket or they can find you in their system and next thing you know you are on your way out after you've paid.
Garments look good. See photo.