I was so happy when I moved to the West Side of Vegas, that this place is within a couple of miles of my house, and I've gone in there about once a week (at least) since. The GM or owner is always very nice to the customers and staff (at least in front of the customers). And the staff is also very friendly and helpful. The ingredients and the breads always taste fresh and of the highest quality. Their roast beef is by far the best I've ever had. I want to try something else, but I can't. It's just so good. They keep a very clean store as well. If you're looking for a drawback, it's the parking lot. It is in a very busy strip center and at peak times, good luck finding a spot. But when you do, it's well worth it. Only wish they were open 24 hours or at least until midnight, so I could grab a sandwich on the way to work each night. :)