This company SUCKS. Bad customer service, nasty people. Our solar has been down more than up. They keep telling us to go out and check the equipment. Nothing ever gets better or resolved. Inverters are always down and they replace them when they feel like it and they break down again shortly thereafter. They keep increasing my bill, which we were told would always be a set amount. That was a lie. My SRP bill is more than when we didn't have Solar City. We keep calling them but never get anywhere. We are stuck for 20 years. Being we are in our 80's we will be dead before then. I wish I had read the reviews before we got this piece of junk solar. Our SRP bill is over $400 this month plus giving them $97 for their lousy solar system. These people are a joke. Everytime you call they pass you from one person to another. If you ask for the last person who you spoke with you are told they are no longer with the company. (Big surprise). They hire idiots who lie, are rude and we have no satsifaction. We are now without solar and don't know how long it has been out because they don't notify you if it is. In the meantime our bills are escalating with SRP.
I will be notifying BBB and the Attorney General. Also, I will be contacting my attorney. This Company should be put out of business for scamming the people and locking them into a bogus contract. If you complain they say to email them and they will resolve the problem, but that doesn't happen. They have standard letters for every complaint that they put on YELP and they never respond to them. How they get away with this is beyond belief. We asked to be reimbursed for our huge SRP bills due to their faulty system and are told we have to wait until the end of the year and they will determine if we are eligible for a reimbursement. Why do I think they will not be reimbursing us? Because they are a bunch of liars and crooks. This is a nightmare that never ends. BEWARE OF SOLAR CITY. DO NOT HIRE THEM. THOSE WHO DID HIRE THEM AND GOT TAKEN, REPORT THEM TO ALL AUTHORITIES AND ALSO TO LOCAL TV STATIONS. Something needs to be done. I want them to come take this junk off our roof and cancel the contract and be done with them. HORRIBLE, HORRIBLE COMPANY.