This was the first time I've ever had to bring my car in to a shop so I was a very nervous. They were beyond helpful! The front desk lady was very nice to me. As it turns out I had nothing wrong with my car and just broke a belt in the tire. They could of taken the opportunity to milk me for money but they were very honest and cool about it! They charged me the exact amount they said it was over the phone to diagnose the issue and it's a reasonable price ($40). If I ever had any problems with my car again I would definitely bring it back!