They were so nice making my appointment when it was convenient to me. Got there, had all paperwork from the internet filled out, filled out one of their sheets not available on internet, went to restroom, got back and they called me in. The girls at the desk were so friendly and nice. I don't know what the other people are talking about, but feel I received excellent professional service. This is my 2nd visit to Simon Med. This office will be my selection if I need any more imaging done.