I'm trying to tell myself that he had a long day and he must of been tired when doing my nails... But after pulling my hands away not once, but twice I'm convince I'll never go back. Let's not even get into too much detail about the poor gel polish job (a NEW bottle of it). I had to cut off acrylic from my already bleeding finger as well... I'm really bummed. The towels were dirty looking as well. I wish I would of spoke up, but I hid behind Yelp on this one. Sorry.