I absolutely, completely love this pet store. The employees are always so friendly and greet you as soon as you step foot in the door. Our 1 year old pup Bailey gets so excited about her field trips here and gobbles up the treats they give her. Their food exchange policy is also convenient for a pup like ours who is pretty finicky about her food. We tried a particular duck flavor for her but she didn't care too much for it. Thankfully, PetPeople allowed us to exchange her food for her typical turkey-flavored meal. We will never go back to Petco, PetSmart, and the other commercialized stores after visiting here.