I really wanted to like this place. I'm on business travel for several weeks and found this place near by the hotel so I decided to give this a try. The first visit here was an ok experience, however, it's unbelievable what they charge you for a gel pedicure and add-on other items. Salons in Cali do not even charge that much for the same service and you get better treatment. It just seemed that this place would nickel and dime you for everything. They charged me for removing my acrylics...ahmazing!
The owner Henry appeared nice in the beginning but became extremely rude with me and other clients. Telling them that it would a longer wait as if they really didn't need your business. Such terrible customer service. The 2nd visit I waited 1 hour because I failed to tell them that I had acrylic on my nails and he treated me like it was my fault. It had been weeks since I had my nails done and I couldn't remember what I had done before.
I had my fingers soaked for an hour and he completely neglected that I was still there. After 3 tech changes Eddie who happened to be off that day but stop by noticed I was waiting so he offered to work on my nails. He did the powder dip / SNS FABULOUSLY! It was as if I was back at home. He took his time to perfect my nails. I suggest hat anyone that goes here ask for Eddie.
Hopefully, they learn to treat their customers better..in order to stay in business. Yesterday I called to make an appt with Eddie, Henry took my number down and said he doesn't don't know if Eddie is working or not and that he would call me the next day to let me know. Explanation was that Eddie works some days but not always. Very odd response. Until now, I haven't received a phone call. Sorry, Fabuleux Nails...this is the turning point for me. You've lost my business as well as referrals. Good luck.