Staff were extremely friendly, they were informative about their juice selections and they offered cold water or Keurig coffee as refreshments. Pricing is great compared to WA stores. They also have a phenomenal variety of e-juice brands and flavors. Seems like a fair amount of people that go in are regulars there. Overall I would return to this store frequently if I lived here! Only downside is they do not have a restroom, they refer you to their neighboring restaurant Paymon's who will let you use their's.