Kind of disappointed in the person doing my nails. He sat down and just started working. He didn't ask what I wanted. Communication is key & he really lacked that. I ended up not getting what I wanted because he didn't talk to me and made the entire experience uncomfortable. Which is unfortunate because I was getting these done for my birthday. The nails are nice, but wasn't what I had in mind. Not sure if I will return. Had he just communicated before hand and knew what I wanted, I would have probably given 5 stars. The tech next to him had to ask me if I wanted something to drink. Not even 7 days later & the nails are falling off. Don't waste your money. UPDATE called the place to have them fixed. I left my name and number waiting for the manager to call and no one ever called back. Went somewhere else to have the nails removed & redone.